Frequently Asked Questions

Before The Build

Inclusive Concepts is your personal home-building concierge service. While your builder focuses on constructing your home, we focus on guiding you through the entire journey. We provide personalised support, expert advice, supplier coordination, showroom tours, design guidance and ongoing assistance to ensure your experience is enjoyable, organised and stress-free.
The earlier, the better. Whether you're looking for land or selecting a home design, engaging Inclusive Concepts early allows us to help you make informed decisions and avoid costly mistakes.
Prestart is one of the most important stages of your build. We help you understand your options, identify upgrades that suit your lifestyle, review your plans, and prepare a clear vision for your home before attending your Prestart appointment.
By engaging with Inclusive Concepts you will spend more time reviewing the home design and inclusions so you make informed decisions rather than rushed ones.

Your personalised Journey File contains important information, milestones, supplier details, checklists, notes, and resources to help you stay organised and informed throughout your building journey.
Our personalised showroom tours are designed to help you prepare for Prestart. We'll transport you between supplier showrooms, provide lunch and refreshments, explain available products and upgrades, and help you make confident decisions before your Prestart appointment.
Absolutely. Inclusive Concepts are here to guide you through your building journey. If you would like help with your electrical consultations, colour meetings or your Prestart appointment, we will be there.
Yes. Inclusive Concepts is an ideal service for first-home builders to get the most out of possibly the biggest investment they will make.

We remain available throughout your build journey, providing support, guidance and reassurance whenever you need it. We're here to answer questions, celebrate milestones and help you navigate the process with confidence.
Yes. Building terminology and construction updates can sometimes feel overwhelming. We help clients understand what is happening, what comes next and what to expect throughout the process.

Every build is unique, but common milestones include site works, slab down, wall construction, roof completion, internal fit-out and key handover. We love celebrating these achievements alongside our clients.
A slab party is a milestone that we like to celebrate. It’s held when the concrete slab for your new home is completed. It's often the first time clients can truly visualise their home taking shape and marks a significant milestone in the building journey.

Yes. One of the things our clients value most is that our relationship doesn't end when you receive your keys. We continue to provide support and assistance long after you've moved into your new home.
All Inclusive Concepts clients become part of our VIP Family. This means ongoing access to support, invitations to exclusive events, seasonal newsletters, anniversary celebrations and assistance with future home projects.

Yes, absolutely! We take great pride in our unique VIP customer journey and want to share that experience with your loved ones. Through our referral program, sharing the love pays off for everyone:
You get: A $1,000 cash bonus once they choose to build with us.
They get: A $1,000 discount off their brand-new home.
Just make sure they hand the completed printed referral card to Robert Hewison (0419 969 087 / admin@inclusiveconcepts.com.au) before they sign their Preparation of Plans Agreement.
Of course. We love staying connected with our clients and are always happy to provide advice, recommendations or assistance with future projects.

Robert and Tania are the founders of Inclusive Concepts and have helped countless families successfully navigate the home-building journey. Their passion lies in making what can often feel overwhelming into an enjoyable and memorable experience.
Our personalised approach, dedicated support, showroom tours, milestone celebrations and ongoing relationship with clients set us apart. We genuinely care about creating a positive experience and helping clients create homes that suit their lifestyle.
Your builder constructs your home. Inclusive Concepts guides you through the journey. We provide personalised support, education, design guidance, supplier showroom tours, milestone celebrations and ongoing assistance so you can enjoy the process and feel confident every step of the way.
No catch! We genuinely believe building a home should be an exciting experience, not a stressful one. Inclusive Concepts is an exclusive service available to clients building with Robert at Summit Homes, designed to provide extra guidance, support, and thoughtful touches throughout the journey. We know that when people have an amazing experience, they'll naturally share it with others – and that's how we've chosen to grow.

Simply contact us through our website, phone or email. We'll arrange an initial conversation to understand your goals and explain how we can support you throughout your home-building journey.
We'll contact you to discuss your plans, answer your questions and determine how Inclusive Concepts can best assist you. From there, we'll outline the next steps and begin creating a personalised pathway for your build journey.
No. Unlike independent Building Brokers, Inclusive Concepts does not charge client fees or shop your home designs around to multiple builders. Instead, we partner exclusively with Summit Homes Group. They are a multi-award-winning builder, meaning you get specialised design expertise backed by top-tier construction quality.
We partner exclusively with Summit Homes Group because they are a multi-award-winning company with a 40+ year legacy of building excellence in Western Australia.
This exclusive partnership allows Inclusive Concepts to offer an extensive selection of home designs across three distinct ranges: Easystart Homes, New Generation Homes, and the premium Summit Homes range.
By tapping into these diverse portfolios, we can seamlessly cater to a wide variety of floor plans, budgets, and home inclusions that are all backed by a builder recognised as the HIA Professional Major Builder for Western Australia.